Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Solution Guarantee

  • Our crew of techs will do their best to answer to your service inquiries within less than 1 hour. If, however, the trouble you have come across demands aid from the Administrators’ =Team,= we are going to send the ticket to the person on shift and will write a comment to inform you.

  • Top quality support service
  • Top–quality Client Help Service

  • We give you around the clock client assistance via a turbo–fast ticketing solution incorporated into your Control Panel. You could e mail us anytime about any of the packages that come pre–installed on the virtual server, including the desired Linux OS version, the server management panel and our custom made Website Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each part of the Website Control Panel that is included absolutely free with your VPS includes an incorporated knowledge base. You will find a variety of detailed how–to posts and a choice of step–by–step video courses that present all the general site control jobs. You can view them by clicking the Help or Video control keys in the top right side of each Control Panel section.