Customer Support Channels
A 1–hour Response Guarantee
Our customer help crew is educated to easily care for all of our shared web hosting plans customers’ questions and help inquiries. Through our ticketing system, you will be able to fill in your issue and a support crew representative will likely return to you within maximum an hour. Realistically, practice indicates that the common response period is Twenty minutes.
A Top–quality Support Service
Our technical support service is offered by a crew of capable experts who are able to respond to your question promptly. You’ll be able to get in touch with the technical support staff by starting a help and support ticket from your Website Control Panel or by sending us an email message. On business days, you may also call us on the phone or take advantage of the live chat option.
An Intuitive Help Section
Should you need guidance while working on your online projects within the Control Panel, it is possible to always click on the Help key and see your issue in the set of posts that will came up. We have as well turned many of the posts into movies. The catalogue of training videos will show up if you choose the Videos key present in each section.