Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section integrated into your Website Control Panel offers a selection of help articles and commonly asked questions. Aimed toward resolving any common problem that you could have, they are compiled by our support team of well–trained techs.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how to remedy a common issue associated with your shared web hosting plans account. You can find the tutorials in the Help Center section.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 technical support service and include a 60–minute response time guarantee. Our seasoned technicians will be online 24x7 and will resolve any problem that you could possibly chance upon within less than 1 hour after the technical support ticket submission. Normally, a reply will be provided to you in less than 20 minutes.