A 99.9% Server Uptime
We have set up our shared web hosting platform using stable hardware components and significantly customized software. Our admins have installed a modified version of Security–Enhanced Linux on all our physical machines in order to guarantee maximum safety and reliability. We’ve installed several denial–of–service protection tools coupled with very powerful firewall programs to make sure our network is invincible and secure.
Our shared web hosting plans plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the guarantee stays unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware components made by Juniper. On top of that, on each and every router, we have set up a firewall with an elaborate set of rules to successfully filter out all fishy requests.
This way, in each of our data center facilities – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned money at stake, you cannot feel really secure. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our web hosting service or if you would like to get a more powerful web hosting solution, like a VPS hosting plans or a dedicated web hosting plans – you’ll receive a full refund, without any secret fees or return charges.
24/7 Technical Support
We’ve cautiously selected each single member of our 24x7 support department to make certain that we can offer the very best tech support you can possibly get. Each of our tech support engineers has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. And they’re at your disposal 24x7 – you’ll be able to touch base with them whenever you want and they will respond to you as quickly as possible.
Their average ticket response time is below twenty minutes, whilst with many other web hosting firms you are forced to wait for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in under an hour.