One of the common reasons to get a server of your own is that you shall have 100 % control over the software environment and you can install anything you wish. This will permit you to run apps which require particular software in order to be present on the hosting server, which is not possible with a shared hosting server in which you are able to install software only within the account, but not on a root level. If you aren't very acquainted with such matters, nonetheless, you might face complications because managing a server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our admins will be able to deal with a variety of tasks that should be done or can resolve a variety of problems that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade includes 1 hour of custom work on your server, so in the event that you get any one of our VPS servers solutions, you can take full advantage of this service and have our admins do various tasks which you are unable to perform yourself or you simply have no time. They are able to install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any application that does not work properly for some reason. You'll be able to add the upgrade to your plan as many times as you need depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing CP. Our Managed Services upgrade provides thirty minutes of custom work on your machine as well, but just in case you need more than that, you may always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated web hosting plans and as long as you add it, our expert admins will be able to aid you with anything on your server. Such as installing any third-party software which you may want to use on the machine and troubleshooting any script which performs poorly or doesn't run at all. Our upgrade provides sixty minutes of work and in the event that a particular task is not very time-consuming, we shall add the remaining time to your account. You shall be able to discover how many minutes are left within your billing CP and use them whenever you need support again. The Installation & Troubleshooting upgrade can be ordered at any time, so in the event that you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help afterwards, you could add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack also, but if you require additional work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the best possible way.