Service Uptime Guarantee in Shared Web Hosting
When you acquire a shared web hosting plan through us, we guarantee that your websites will be up and running no less than 99.9% of the time. We've basically eradicated the web hosting server downtime by using an innovative cloud hosting platform where individual sets of web servers deal with each portion of the overall service - files, databases, emails, etc. In this way, if there is an issue with a web server, the other web servers included in the cluster will simply take over and your websites won't be affected whatsoever. To avoid any infrastructure complications, we additionally have diesel backup generators and several independent Internet providers. Qualified administrators keep track of the web servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server plans come with a 99.9% uptime warranty. In fact, you'll not notice any downtime or service interruptions at all due to the fact that we use a groundbreaking cloud platform and instead of running everything on just a single server like most providers do, we have independent clusters of servers that control each service - files, e-mails, CP, databases, etc. We also have a custom made load-balancing system, so our website hosting service is considerably more stable compared with what you'd typically find on the market. To make sure that nothing will interrupt the work of your Internet websites, our server facilities have diesel powered backup generators and several separate Internet providers. We have software and hardware firewalls to prevent DDoS attacks and admins watching the web servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
The service uptime shall never be a problem if you get a VPS server through our company. The physical machine in which your account will be created will be up and running a minimum of 99.9% of the time and this includes routine maintenance procedures, therefore you can take advantage of a quick and extremely secure hosting service all the time. To avoid any potential for service disruptions, our data centers use numerous Internet providers and powerful diesel generators to ensure that nothing will affect the adequate work of your websites. We also have a group of skilled administrators which will resolve instantly any software issues that may appear, while hardware troubles are prevented through the use of new and carefully tested web server parts and hard disk drives working in RAID. In case of DDoS attacks, we have hardware and software firewalls to filter the undesired traffic to your server.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages come with a 99.9% server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We test each and every server extensively before we hand it over to the customer and we work with new hardware components to prevent any probability of hardware problems. Any unpredicted software difficulties can be resolved right away by our system administrators as they keep track of all website hosting servers 24/7. To prevent infrastructural complications, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the connection to the web servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your sites are flooded, we can react immediately and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper functioning of your sites.