In case you’ve never opened a web hosting account or you have switched companies and the new one deploys an account management tool that you haven’t seen before, you may become puzzled about how to perform a certain task in your account or on your desktop computer. That’s why, lots of web hosting providers have created a knowledge base, which encompasses the most popular questions and problems connected with the specific platform they use, instead of adding only some general information. Such a knowledge base will enable you to find the desired information swiftly and effortlessly, so you will not need to invest time and energy on things that may require something as simple as pressing a button or marking a checkbox. Thus, not only can you get stuff done, but you can also discover loads of new and relevant facts, both about the way you can administer your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Shared Web Hosting

If you buy a shared web hosting plan from our company, you will be given access to our exhaustive online documentation where you will see information about practically everything related to our web hosting plans. The topics cover anything from how to set up an e-mail account on your hand phone, to how to do various things using an .htaccess file. The articles themselves are written in a simple-to-grasp fashion and include step-by-step instructions on how to carry out a specific operation within your Hepsia Control Panel. You can also find info that is not directly connected with Hepsia, for example one that concerns software apps on your computer. The complete collection of articles will be available in the Control Panel’s Help section, but the ones that are related to a given Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you’ll be able to find out de facto everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an in-depth online knowledge base for all our current and potential clients, so if you order a semi-dedicated server package from us, you’ll be able to find any information that you’re looking at any time. We have a host of informative help articles, which will help you understand better what’s happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are just two examples. Our elaborate manuals will help you do anything you like – extract an archive, import a MySQL database, forward a domain name, etc. Furthermore, we’ve also got troubleshooting guidelines, which will allow you to find out what precipitates a particular problem and the viable solutions for it. In case you are not able to send emails or your domain returns a 500 Internal Server Error message, for example, you can consult our knowledge base and correct the problem momentarily. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.